FAQ
Shipping & Delivery
How quickly will my Lurexon order arrive? We know you're ready to start your next project! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – For when you need your planning essentials in a hurry.
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Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular delivery choice.
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Free Shipping (7-14 business days): $0.00 – Enjoy premium stationery with zero shipping cost on qualifying orders.
Can I track my package? Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number so you can follow your Lurexon haul right to your door.
Product & Quality
Does your paper work with fountain pens? Yes! We prioritize high-GSM, premium paper in our journals and planners to ensure minimal ghosting and bleed-through, making them a great choice for fountain pens, markers, and gel pens.
Are your products eco-friendly? We are committed to sustainability. Many of our paper products are made from FSC-certified paper and recycled materials. Please check the "Details" section on individual product pages for specific eco-friendly features.
Do you offer bulk discounts for offices or events? We love a big project! If you are looking to place a large order for your team or an event, please contact us at our support email for more information on bulk pricing.
Returns & Satisfaction
What is your return policy? We want you to love your stationery. If you are not 100% satisfied, we accept returns on unused, unopened items in their original packaging within 30 days of delivery.